Refunds & Returns

This Return & Refund Policy applies to all purchases made on StoredKart.com, operated by Dolphin Store LLC.

1. Return Period

We offer a 15-day return policy, which means you have 15 days from the date of delivery to request a return.

2. Eligibility for Returns

To be eligible for a return:

  • The item must be unused, unworn, and in its original condition
  • The item must be in its original packaging
  • Proof of purchase (order confirmation or receipt) is required

We reserve the right to refuse returns that do not meet these conditions.

3. Non-Returnable Items

The following items are not eligible for return:

  • Perishable goods
  • Personal care or hygiene products
  • Gift cards
  • Final sale or clearance items

4. Return Process

To initiate a return:

  1. Email us at dolphinstore0666@gmail.com within 15 days of delivery
  2. Provide your order number and reason for return
  3. We will provide return instructions and the return address

Customers are responsible for return shipping costs unless the item received is defective or incorrect.

5. Refunds

  • Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund
  • If approved, your refund will be processed within 5–10 business days
  • Refunds will be issued to the original payment method

6. Late or Missing Refunds

If you haven’t received your refund:

  • Check your bank account again
  • Contact your payment provider (it may take time before your refund is officially posted)
  • If the issue persists, contact us at dolphinstore0666@gmail.com

7. Exchanges

We only replace items if they are defective, damaged, or incorrect. If you need an exchange, contact us via email with proof (photos/videos).

8. Damaged or Incorrect Items

If you receive a damaged or wrong item:

  • Contact us within 48 hours of delivery
  • Provide clear photo or video evidence
  • We will arrange a replacement or full refund at no additional cost

9. Order Cancellations

  • Orders can be canceled within 24 hours of placing them
  • Once the order is processed or shipped, it cannot be canceled

10. Contact Information

Dolphin Store LLC
30 N Gould St #45015
Sheridan, WY 82801
Email: dolphinstore0666@gmail.com